Privacy Notice

At N'GENIUS, we take the privacy of our clients and visitors seriously.

This site is hosted by N'GENIUS^TM Materials Technology Ltd and our associated companies (herein referred to as ‘N’GENIUS^TM’, the ‘Company’, ‘we’, ‘our’ or ‘us’). We are committed to keeping your personal information confidential and secure. We handle your personal information in compliance with the requirements of the General Data Protection Regulation (GDPR). This Privacy Notice informs you how we collect and process your personal information. It also tells you of your rights in relation to your personal information we hold and how you can exercise them.

Our contact details

If you have any questions or concerns about our Privacy Policy or data processing, you can contact our Data Protection Officer at:

N'GENIUS^TM Materials Technology Ltd
The Barns
Stretton Road
Stretton
WA4 4NP
e: enquiries@ngeniusmaterials.com

What information do we collect about you?

Personal information means any information that can be used to identify directly or indirectly a specific individual.

The information we collect is:

• Your name
• Your job title
• The name of the company you work for
• Company postal address
• Company email address
• Company telephone number

Website usage information is collected using Cookies and may include your IP address, location data, operating system and browser type.

How we get the information and why we do we have it?

We may collect personal information through;

• Personal data you give us directly including through the online form(s) available on this website;
• Personal data we collect automatically whenever you interact with us online, including where available your IP address, location data, operating system and browser type. Website usage information is collected by using cookies.
• Personal data we collect from other sources including your company website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us at enquiries@ngeniusmaterials.com.
• We have a contractual obligation.
• We have a legitimate interest.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit https://ico.org.uk/your-data-matters/online/cookies/ or www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

What we do with the information

We collect and process your personal information for the following purposes:

• To process and answer your enquiries or to contact you to answer your questions and/or requests;
• To communicate information to you about our products and services, including personalised communications and targeted advertising as well as product recommendations;
• To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise;
• To process your personal information to perform a contract to which you are or will be a party, including processing payments, dealing with enquiries and requests and any other communications which may be necessary;
• To assess and handle any complaints;
• To develop and improve our products, services, communication methods and the functionality of our websites; and
• To understand and assess the interests, wants, and changing needs of our customers and potential customers to improve and develop our products and services.

We will not disclose any information to any company outside our Company and our associates and/or permitted assigns, unless required to do so by law.

How do we protect your information?

We take the security of your personal information very seriously. We take every effort to protect your personal information from misuse, interference, loss, unauthorised access or disclosure.

Our measures include implementing appropriate access controls, investing in the latest software, ensuring the security of our computer systems is kept up to date and encrypting electronic files which contain personal information.

Access to your personal information is only permitted among our employees on a need-to-know basis and subject to strict confidentiality obligations.

We only retain your personal information for as long as there is a business need to do so. We actively review the personal information we hold so it is not kept longer than is necessary. When deleting personal information, we do securely and ensure that it is irrecoverable.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have to respond within a reasonable period of time from obtaining your request and no later than one month.

If you wish to make a request, please contact at enquiries@ngeniusmaterials.com

How to complain

You can also complain to the Information Commissioner’s Office (ICO) – the UK Supervisory Authority if you are unhappy with how we have used your personal information.

The Information Commissioner’s Office (ICO) address is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113